What to include
- Your device model and system version.
- The Daily Margin version, and whether you use an iPhone or an iPad.
- What you were trying to do, what you expected, and what happened.
Please leave out passwords, access keys, and private records about other people. If we need a file, we’ll suggest a safe way to share it.
Common questions
Some sources show as unavailable.
Publishers’ feeds go down from time to time. The app tells you which sources didn’t answer and tries again on the next refresh. Everything else keeps working.
Does the app need my location?
No. The Local Desk asks you to type a ZIP code. The app never asks for location permission.
Does the Civic Desk send my letter?
No. It drafts an editable letter on your device. You copy, share or email it yourself, or use the official’s contact form or phone number.
I don’t see on-device summaries or letter help.
They need iOS or iPadOS 26 on a supported device. On other devices they are hidden, and Ask the Margin shows evidence only.
Headlines aren’t fresh when I open the app.
Check Settings › General › Background App Refresh and make sure it is on for The Daily Margin. iOS decides when background refresh runs; pull to refresh any time.
Can I make the text bigger?
Yes. The app follows your iPhone or iPad text size (Settings › Accessibility › Display & Text Size › Larger Text).
I’m a publisher. Can you change how my feed appears?
Yes. Email us with your publication and request; we’ll reply within three business days.
Requirements
| iPhone and iPad | iOS or iPadOS 16 or later. |
|---|---|
| On-device summaries and letter help | iOS or iPadOS 26 on a supported device. |
| Internet | Needed to refresh headlines and for the Local Desk, Civic Desk and Ask the Margin. Saved stories and the Top 25 pack work offline. |